FAQs

What is Ethio-Bookstore.com?

Ethio-Bookstore.com is all about discovery, it is online platform that delivers books all around Ethiopia.

What can you buy at Ethio-Bookstore.com?

We carry a highly-curated selection of books that our customers love. All of our books are rated 4 stars and above by our customers, or are bestsellers, or new releases.

What makes Ethio-Bookstore.com unique?

Ethio-Bookstore.com is a customer-focused store, designed to spur discovery; a place where customers can find great books. To give you more information as you browse, we’ve created unique features to highlight what people are reading, how they are reading and what they are loving, to help customers discover great new books.

How do I pay for items? What’s the checkout experience?

After you discover books you love, you visit our checkout registers toward the front of the store. We accept a variety of payment methods, including online payments via Amole, CBE Birr, Hello Cash, and M-BIRR through YenePay.

Who selects the books in the store?

We have a team of curators that study the information behind what people are reading, how they are reading and what they are loving, to bring forward a highly-curated selection of books that customers will love. They use Ethio-Bookstore.com customer ratings, reviews, pre-orders, sales, popularity on Goodreads, Kindle reading behavior and their own expertise to inform their selections.

Free Shipping Requirements

All Ethio-Bookstore.com orders for eligible items totaling 1,000 Br or more qualify for Free Standard Shipping within Addis Ababa.

How do I qualify for Free Standard Shipping on Ethio-Bookstore.com orders?

1. Add at least 1,000 Br (after tax is applied) worth of eligible items to your cart. Each eligible item should have an “Eligible for FREE SHIPPING” message near the “Add to Cart” button on the product page.
2. Proceed to Checkout.
3. Complete your Checkout.

More about Free Shipping

• Free Shipping applies to orders made at Ethio-Bookstore.com and shipped within Addis Ababa.
• The 1,000 Br minimum purchase is calculated after all other discounts, and/or coupons are applied.
• Charges relating to shipping will not be included to meet the 1,000 Br minimum.

Delivery Expectations

We do our best to get your order delivered as soon as possible however, when ordering during rush hour, there may be delays. After your order has been placed, you can track your order status on Ethio-Bookstore.com.

About Order Status Emails

When you complete your order on Ethio-Bookstore.com, we update you on the status of your order by an email from auto.notify.ethio.bookstore@gmail.com.

These emails include, but are not limited to:

• Confirmation that your order was successfully submitted.
• Verification that your book(s) shipped, with tracking information.
• Information regarding any issues we may encounter while fulfilling your order.